FAQ

The item description reads “no tag,” how can I be sure this item will fit me?
To ensure a more accurate fit, measure a similar flat laying item of your own and compare it with our measurements. This is the best way to find the perfect size for you.
”Pit to pit” is a measurement from one armpit to the other armpit of a t-shirt, blouse, sweater, etc.
“Top of collar to bottom” is a measurement from the back of the garment— the measurement starts from the top edge of the collar to the bottom edge of the garment.

How long will it be until my order is shipped? 
Please allow 3-5 business days for order processing. Orders will be fulfilled in the order they are received. If a tracking number is not sent within 5 business days, please contact info@sorbarasnewyork.com. 

Do you ship international?
Yes we do! All international shipments are subject to additional taxes within your country. Purchases rejected via international customs will be charged a 15% restocking fee.

My item says it was delivered but I haven’t received it. I want a refund!
Unfortunately we will not be able to process a refund for your order — we cannot accept responsibility for lost packages once they are handed over to shipping carriers. Please get in touch with your local post office for further inquiries.

Can I return an item if it doesn't fit or if I change my mind?
We are all sales final. Please inspect each photo & item description carefully to determine item quality & sizing. Please email info@sorbarasnewyork.com with any additional photo requests or item inquiries.